Delivery and Shipping Information of Ladder Store
Shipping time is dependent on the time of order placing. If the order is placed before 3 pm, then the product is sent on the same day otherwise it is sent on the next day after the order.
Delivery days are 3-5 working days. We only deliver on working days, not on weekends but for weekend delivery we charge the premium price of delivery.
Delivery of orders on an address other than the billing address
There is an option in the check-out section of delivery of the order on an address other than the billing address.
Delivery charges are 6.99£.
Delay in delivery
There may be multiple uncontrolled conditions that can be the reason for delivery delays. But delay in delivery occurs sometimes not often. The reasons can be some environmental problems, assaults, or any restriction due to any pandemic.
We deliver order tracking information to our customers on their emails which they use while making a purchase. You can also have tracking details by contacting our helpline number +44 011 6318 0448 or email us at Sales@ladderstoreco.co.uk.
We will ask about your full name or the Post Code which is sent through email to check the status of your order.
Signature instructed against the parcel
The customer needs to have a signature against the parcel as proof that he got the product and an accurate product. In case you are not home, we will try to catch up with you by calling three times. If you will not be still available, our courier will return the commodity to us. Then we will call you again for the actual delivery address. The cost in the process will be paid by the customer.
We Use different third-party courier’s DPD, FEDEX, AND TNT for delivery.