Ladder Store Uk

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Privacy Policy

INTRODUCTION

Our customers are our strength and keeping their privacy safe is our priority. We offer extreme safety to our customer’s privacy to make them easy and loyal. It is not only our official responsibility but also an ethical responsibility. We give due importance to this responsibility so that our customers can easily make purchases from us with the assurance of the safety of their details.

This privacy policy section will aware the customers about how their data is collected, maintained, and safety is assured.

1. Crucial information related to privacy

To keep your personal information private, we have hired a data privacy manager who will be responsible to answer any of your queries related to your privacy. Customers have awareness about their data collection, maintenance, and safety so they can get to know that their data will be used only for processing and will not be used illegally.

2. Contact details

Here are the contact details for any query.

The full details of ladder store are:

Company number:

12283663

Contact:

+44 011 6318 0448

Data Privacy Manager:

Jibran, Ahmed Afaq

Email address:

Sales@ladderstoreco.co.uk

Postal address:
182-184 High Street North, East Ham, London E6 2JA

3. How the data will be collected?

Data is collected by using different modes. 

A) Direct interaction

The data is collected directly from customers when they are filling in specific documents or through email, post, phone, feedback, checkout, or any other inquiry, etc. 

B) Automated interaction

In this method, the technical data and browsing actions or patterns are collected automatically.

4. Aim to collect data

We collect data for processing purposes only. We do not share your information with any third party or with anyone. The data is shared for your concern and with your consent keeping in view the UK law. The data is only shared with those institutions which are regulating on our behalf. The organization with which we share your data are given below:

Credit reference agencies

IT support

Marketing communications agencies

Couriers 

Payment providers

Market analytic service providers

Market research service providers

Direct marketing communications consultants

5. Technical data

a)The providers of search information (Google-based)

b) Google Analytics (based outside the EU)

c) The networks of advertisement

Transaction, contact, and Financial Data from the providers of delivery, payment, and technical services (Pay Pal based inside the EU)and Contact Data and Identity from Public sources (Electoral Register inside the EU)

6.Transferring information outside the EEA

Numerous organizations which are providing us services are present in European Economic Area (EEA). Some organizations are located outside European Economic Area, so your personal information is transferred outside the EEA by complying with the laws. We guarantee that customers’ information will be used only for legal needs by these service providers.

7.Cookies

Cookies are the documents that catch and accumulate the information of different visitors to our website. Different types of cookies are used for analytical functions. Cookies are used for immediate marketing purposes. Customers have the right to accept or reject cookies. 

8. Legal advisors

Data is shared for processing only. We are fully aimed at not disclosing your personal information. The third party that deals or processes your data complies with information protection law.

9. Third parties

Your data can be shared with the following third parties for your concern:

a) Service providers as processors in EEA or outside. They offer IT services, system administration, web services, enhancement services, and accounting services.

b) Credit agencies based in the UK as processors. They process your data to assess you for credit.

c) HNR&C, regulators, and other authorities based in the UK need reports of certain circumstances’ processing activities.

d) Legal advisors work as processors and joint controllers, including bankers, lawyers, insurers, auditors, and consultants based in the UK. They offer legal services, consultancy, banking, and accounting service.

NAMEDESCRIPTIONPURPOSE
Name CheapHosting ProviderWe host all our website files on Name Cheap
SagepayName Cheap Hosting ProviderOffsite credit/debit card processing 
Google AnalyticsAnalytics ProviderWebsite analytics
Tawk ChatWeb Service ProviderOnline support for site visitors
FacebookService providerSocial media advertising

10. How we use your personal information

Personal details are solely used according to UK law. We use your information only in the following circumstances.

a) For contract

b) Your data is used where accepting with a regulatory and legal obligation is significant

c) For our legitimate interests, but the violation of laws is strictly prohibited.

11. How we conserve your information

We are a driving and a protected team that is working ambitiously to conserve your personal information. We use reasonable gauges to preserve customers’ data that they give us. The information is secured by a secure socket layer (SSL) system. This is a common technology that provides a relation between websites and internet browsers. Firewalls hurdle unauthorized access to our servers based in a secure location.

12. Alterations to our privacy policy

The modifications in our privacy policy will be updated for amenity. We established the policy by keeping in sense the laws and regulations according to UK law.

This policy was established and revised in May 2018 according to all the constitutions. So if you have any concerns about our policy, do contact us.

13. Information Commissioner Office (ICO)

Customers have the right to complain to Information Commissioner Officer if they find anything wrong related to the privacy policy or they faced any illegal actions related to privacy. But we recommend them first to make the issue clear by telling us firstly. So that the problem can get resolved. It might be through human error so talk to us first before going to ICO.

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Phone: +44 011 6318 0448(national rate)

Email: casework@ico.org.uk